Our Hassle-Free Returns/Refunds Policy
We want you to be happy and love your product. If you need to return your purchase or gift follow these simple steps:
Ensure that the return is done within 30 days of the purchase date and the item is unused and in the same condition that you received it. If you wish to exchange an item for the same item please refer to section "Exchanges" below
Include the receipt/proof of purchase in the package and the original packaging including jewelry pouches. If you received a free gift due to a qualifying purchase and you are returning said purchase you need to include the gift. If you wish to keep the gift we will deduct the retail price from your refund
Mail your package to: Returns - Helou Designs, 142 Harpsichord Turnpike, Stamford, CT 06903, USA.
Once your return is processed a refund will be processed, and a credit will automatically be applied to your credit card or original method of payment